Legal
Privacy Policy
Last updated: January 1, 2026
Sim-u-sell Academic Publishing, LLC (“SimUSell”, “we”, “us”) operates the SimUSell sales management simulation platform. This Privacy Policy explains how we collect, use, and protect information about you when you use our services.
Information We Collect
- When you create an account, we collect your name, email address, and university affiliation.
- When students pay for simulation access, payment is processed by Stripe. SimUSell does not store full credit card numbers — Stripe handles all payment data under PCI-DSS compliance.
- We collect usage data including simulation decisions submitted, report views, and login activity to operate the platform and support instructors.
- We may collect device and browser information for security, bug reporting, and performance monitoring purposes.
How We Use Your Information
- To operate and improve the SimUSell platform, including processing simulation decisions and generating reports.
- To communicate with you about your account, simulation status, and platform updates.
- To enable instructors to manage their simulations and view student performance data.
- To provide customer support and respond to inquiries.
- We do not sell your personal information to third parties.
Data Sharing
- Your simulation performance data is shared with the instructor running your simulation. Instructors can view all team submissions and reports.
- We use trusted third-party service providers (including Stripe for payments and Supabase for database hosting) who process data on our behalf under appropriate data processing agreements.
- We may disclose information when required by law or to protect the rights, safety, or property of SimUSell, our users, or the public.
Data Security
- All data is transmitted over HTTPS. Passwords are hashed using industry-standard algorithms and never stored in plaintext.
- We use Supabase with row-level security policies to ensure users can only access data they are authorized to view.
- While we implement reasonable security measures, no system is completely secure. Please use a strong, unique password and report any suspected unauthorized access to support@simusell.com.
Data Retention
- Account and simulation data is retained for as long as your account is active and for a reasonable period thereafter.
- You may request deletion of your account and associated data by contacting support@simusell.com. Note that instructors may retain access to aggregated simulation results even after individual student accounts are deleted.
Cookies
- SimUSell uses session cookies and local storage to keep you logged in and maintain your session state. These are essential for the platform to function.
- We do not use advertising cookies or third-party tracking cookies.
Children's Privacy
- SimUSell is designed for use in collegiate and university-level courses. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact support@simusell.com.
Changes to This Policy
- We may update this Privacy Policy from time to time. We will notify users of material changes via email or a notice within the platform. Your continued use of SimUSell after changes take effect constitutes acceptance of the updated policy.
Contact Us
- If you have questions about this Privacy Policy or how your data is handled, contact us at support@simusell.com.
- Sim-u-sell Academic Publishing, LLC